SHIPPING POLICY - Free Shipping!!
Yes you heard it right - We provide free shipping on all orders - it's free and will always be!!
PrettyEx ships its products to almost all parts of India. Orders placed will be shipped the same day for orders placed before 12:00 PM IST - We ship on all days - (Sundays & Holidays have dependencies on our Courier partners).
Shipping Charges: We provide Free Shipping for all orders!! In case of Exchanges - There will be nominal shipping charges of INR 100 will be charged per Item (Helps us offset a little the 2 times delivery charge occurred in the same transaction)These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.
The shipping charges can be modified by PrettyEx at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.
When will I get my masterpiece : Trust us - We can't wait for you to see your order and share your valuable feedback to us - Though we try our best attempt to hand over the Items to our Courier Partner the same day (For Orders Placed before 12 PM) or within 24 Hours ((Sundays & Holidays have dependencies on our Courier partners) - Delivery may take within 2-4 business days of shipping depending on Destination Area and weight of items.
Please bear with us for certain difficult serviceable pin codes which may take 7 - 10 business days - These areas are served through Indian Postal Service; We will share the Courier tracking details once the order is shipped
PrettyEx ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which PrettyEx is not liable and would request its users to cooperate as PrettyEx continuously tries to nought such instances.
Also, PrettyEx reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) and will be credited to the original mode of payment.
Overseas Locations: Currently we do not deliver to locations outside India
Where is my Order: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.
Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.